FAQ

ACCOUNTS RECEIVABLE MANAGEMENT AND DEBT COLLECTION SERVICES

If you have any further questions you would like answered, please contact us on (07) 5326 1065 or email us and we will do our best to assist you. We also specialise in accounts receivable management, trading agreements and credit applications.

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FAQ

  • (Q) What information am I required to provide before you can undertake debt collection services for my business?

    (A) Before we can collect debts on behalf of your business we will need a copy of the invoice or statement for the account in question together with the debtors contact details. Best to download the below link;

     

    PLEASE DOWNLOAD THE INSTRUCTIONS FOR ACTION FORM HERE:  DOWNLOAD

  • (Q) When collecting a debt for my business, what are the payment options offered to debtors?

    (A) We always try to facilitate payment by way of a direct deposit/EFT directly into your bank account. If you have Credit Card facilities, we will look at this as an option as well.

  • (Q) What alternatives do I have for lodging a debt with Credit Consultants (QLD)?

    (A) We will accept lodgement of debts by email or mail, depending on what is easier for you.

  • (Q) How soon do you recommend collecting on a business debt?

    (A) We recommend as soon as possible if a customer has exceeded your credit terms and you've contacted them either 1 or more times and have had no response. You will generally have a better result if it's handled faster.

  • (Q) Do you recommend debt collection over suing to recover an outstanding debt?

    (A) As debt collection is often more cost-effective than paying legal costs, we'd recommend you try our debt collection services before investing in legal action.

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